Receiving iPhone text messages with SYNC™ 3

SYNC™ 3 SUPPORT

Receiving iPhone text messages with SYNC™ 3

Before you start

  • Check your phone’s compatibility with SYNC™ 3.
  • Check to be sure that your iPhone operating system version is up-to-date.
  • Pair your phone with SYNC™ 3.

Step 1

Activate Notifications on your iPhone

  • Tap Settings > Bluetooth® > SYNC™*
  • Set Show Notifications to ON

*If you have more than one SYNC™ vehicle that connects to your iPhone, please make sure you have activated the correct SYNC™ Bluetooth® connection on your iPhone to receive notifications.

Step 2

Ensure the SYNC™ 3 “Do Not Disturb” feature is turned off

  • Press the Phone icon in the Feature bar at the bottom of your touchscreen.
  • Press the Do Not Disturb icon to turn it off or on.
  • A pop-up will appear on the touchscreen confirming the status.

Step 3

Test receiving a text message

Send a text message to your iPhone and check for the following:

When your iPhone is paired to SYNC™ 3 and a new text message arrives, an audible tone will sound and the touchscreen will display a pop-up with the sender’s name and ID

If SYNC™ was able to display an alert and read the incoming text message aloud, you’re all set! You can continue enjoying this feature without additional set up and jump to step 6 to learn voice commands. If not, continue step 4 and 5.

Note: It cannot support if you turn off “Allow Notifications” in Messages’ setting.

Step 4

Restart your vehicle

Before you check to see if you can start using the text messaging feature right away, you’ll need to restart your vehicle:

  • Turn off the ignition.
  • Open the driver’s side door.
  • Wait for the instrument cluster to turn off.
  • Close the driver’s side door.
  • Start your vehicle again.

Also, ensure that your iPhone screen is locked. Your iPhone will only notify SYNC™ of incoming text messages when the screen is locked.

Step 5

If SYNC™ 3 does not receive the text message

If SYNC™ never displayed the text message alert or was unable to read the text message aloud, then you may need to restore your iPhone to its factory settings and try these instructions again.

Warning: Restoring your iPhone to its factory settings will remove all of its data, music, photos, settings and applications. We recommend backing up your iPhone’s data, using either iTunes or iCloud, so that you’ll be able to restore all of your personal data to your iPhone after the reset is complete.

Step 6

Listening to text messages

Press the Voice button on your steering wheel and say, “Listen to the message.”

SYNC™ 3 will read the message aloud.

Step 7

If you wish to call the sender, press the Voice button and say, “Dial.”

Quick Tip

Use Siri Eyes-Free and your iPhone to personalize text messages

With Siri Eyes-Free, you can use your iPhone to send personalized replies to text messages. To use this feature, activate and tell Siri whom you want to text and what you want to say in your message. Siri will read your text back to you to confirm it and then send it when it’s ready. Siri Eyes-Free is the only option for replying to text messages with voice and personalized messages.

Audio Controls

SYNC™ 3 SUPPORT

Audio Controls

NOTE: Controls vary based on whether your vehicle is equipped with the corresponding features and your vehicle’s configuration. The control buttons in your vehicle may differ.

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The Volume and System Power may be one or two separate buttons that turn the audio system on and off, as well as increase and decrease sound of audio source and SYNC™ 3 voice.

Note: To raise or lower the volume of the SYNC™ 3 voice, adjust the volume control up or down while the SYNC™ voice is speaking.

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The Seek buttons rewind and fast forward CD tracks and cycle through radio stations.

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Once you’ve selected AM, or FM use the Tune button to choose stations.

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USB ports provide input for USB supported media playing devices and USB drives containing SYNC™ software updates, or your own entertainment selections. These ports also charge USB supported devices.

The USB ports may be found in the centre console or at the bottom of the Audio Controls panel.

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How to manage your phonebook with SYNC™ 3

SYNC™ 3 SUPPORT

How to manage your phonebook with SYNC™ 3

Before you start

  • Make sure that your phone is compatible with SYNC™ 3 by checking our compatibility chart
  • Pair and connect your phone to SYNC™ 3

Automatically download your contacts

After pairing your phone*, slide the Auto-Download contact button On, and your contacts will begin to download.

A confirmation screen will appear letting you know your contacts are downloading. Depending upon the number of contacts, downloading can take up to a few minutes

*Features are device dependent.

Step 2

Automatically update your contacts

The auto-download contacts feature will update your phonebook whenever you connect your previously paired phone to SYNC™.

So, if you’ve recently added a new contact or edited an existing one, those changes will be made when you reconnect your phone to SYNC™.

Step 3

Set your preferences

Once you’ve downloaded your contacts, you can set preferences for listing them.

Press the Settings icon in the Feature bar at the bottom of the Home screen. Then press the Phone icon for the Phone Settings menu.

Step 4

Manage your contacts

In the Phone Settings menu, press Manage Contacts.

If your phone is compatible with this feature, the Manage Contacts menu allows you to set preferences for:

  • Display Contact Photos. Sliding the button to On will display associated photos of your contacts on the touchscreen when you make or receive a call.
  • Sort By. Choose how you’d like your list to appear, by either contact’s first or last names.
  • Re-download Phonebook. You can manually re-download your phonebook while your vehicle is parked and your Bluetooth®-enabled phone is connected to SYNC™ 3.
  • Delete Phonebook. If you want to delete all your contacts in-vehicle, choose this option. This feature does not delete contacts from your phone.

Instrument Cluster Displays

SYNC™ 3 SUPPORT

Instrument Cluster Displays

Note: Controls vary based on whether your vehicle is equipped with the corresponding features and your vehicle’s configuration. The control buttons in your vehicle may differ.

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The left vehicle information display or centre instrument panel display provides important vehicle information by constantly monitoring vehicle systems. The system notifies you of potential vehicle problems by displaying system warnings followed by a long indicator tone. Exact features may vary based on your vehicle’s configuration.

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The right vehicle information display or centre instrument panel display gives you access to the most-used functions of the touchscreen, such as entertainment, climate, phone.

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How to play your digital media player with SYNC™ 3

SYNC™ 3 SUPPORT

How to play your digital media player with SYNC™ 3

Using Voice Recognition

SYNC™ 3 SUPPORT

Using Voice Recognition

To activate the SYNC™ 3 voice commands push the voice button on the steering wheel and wait for the prompt.
*___ is a dynamic listing, meaning that it can be the name of anything, such as artist, the name of contact or number. The context and the description of the command tell you what to say for this dynamic option.

Action and Description
Voice Commands
1. Brings you to the main menu.
“Main Menu”
2. Returns you to the previous screen.
“Go back”
3. Ends the voice session.
“Cancel”
4. Gives you a list of possible voice commands.
“List of Commands”
5. You can name any feature and the system gives a list of commands available for the feature. For example, you could say:” Phone List of Commands”
“___ List of Commands”
6. You can use this command to view the next page of options on any screen where multiple pages of choices are given.
“Next Page”
7. You can use this command to view the previous page of options on any screen where multiple pages of choices are given.
“Previous Page”
8. Gives you available commands you can use on the current screen.
“Help”

How to control your radio and CD player with SYNC™ 3

SYNC™ 3 SUPPORT

How to manage your phonebook with SYNC™ 3

How to set Memory Presets

To set Memory Presets for AM, FM, first press the Audio icon in the Feature bar at the bottom of your touchscreen, and then press Sources.

  1. Choose your Source by pressing AM, FM.
  2. Press Direct Tune.
  3. Enter the desired station or channel, and press Enter.
  4. Press a Preset Bank to add the station, and then press and hold one of the Memory Preset buttons to save it. The audio will mute briefly, and the sound will return once the station is saved.

Note: If your vehicle is outside a station’s reception area, that station cannot be accessed even if it has been saved as a preset.

 

How to control your CD player

To choose the CD player as an audio source, press the Audio icon in the Feature bar at the bottom of your touchscreen, and then press Sources. Next, press the CD icon.

Once you’ve selected CD, the system will return to the main audio screen, and the current audio information will appear on the touchscreen.

From the main CD screen, you can control CD playing with:

  • Advance, Reverse, Pause, Play or Repeat playing
  • Scan for a track
  • Shuffle to play tracks in random order
  • Browse to select a particular track displayed on the touchscreen

Audio Voice Commands

SYNC™ 3 SUPPORT

Audio Voice Commands

To control the media features, press the voice button and when prompted, say:
*___ is a dynamic listing, meaning that for audio voice commands it can be a radio frequency number, or the name of an artist, album, song or a genre.

Action and Description
Voice Commands
Allows you to tune to a specific FM or AM frequency such as “88.7 FM” or “1580 AM”.
“AM ___”  “FM ___”
Allows you to listen to music on your Bluetooth®- connected device.
“Bluetooth Audio”
Allows you to listen to music on your USB connected device.
“USB”
For USB audio only, you can say the name of an artist, album, song or a genre to listen to that selection. Your system must finish indexing before this option is available. For example, you could say “Play artist, The Beatles” or “Play song, Penny Lane”.
“Play Genre ___”
“Play Playlist ___”
“Play Artist ___”
“Play Album ___”
“Play Podcast ___”
“Play Song ___”
“Play Audiobook ___”
For USB audio only, you can say the name of an artist, album, or a genre to browse by that selection. Your system must finish indexing before this option is available. For example you can say “Browse The Beatles” or “Browse folk”.
“Browse ___”

How to adjust climate comfort

SYNC™ 3 SUPPORT

How to adjust climate comfort

Driver temperature control

Press the up or down arrows to adjust the driver temperature.

From the Settings menu, you can also change the temperature display from Celsius to Fahrenheit. In the Feature bar, press Settings, then General, and make your climate selection.

Learn more about Settings.

Auto

Press the Auto button to prompt the system to automatically maintain your desired cabin temperature.

Select the desired temperature by pressing the temperature control arrows on the touchscreen. The system adjusts the fan speed, air distribution, and air conditioning operation, using outside or recirculated air to maintain the temperature you’ve selected.

Power

Press the Power button to turn the climate control system on or off. Switching the system off prevents outside air from entering the vehicle

Dual

Press the Dual button to return the temperature on the passenger side to the driver side temperature.

Passenger temperature control

Press the up or down arrows on the Passenger Temperature Control toggle to adjust the front passenger-side temperature.

From the Settings menu, you can also change the temperature display from Celsius to Fahrenheit. In the Feature bar, press Settings, then General, and make your climate selection.

Learn more about Settings.

Defrost and airflow distribution

Press the Defrost button to access your vehicle’s defrost controls and clear the windshield of fog and thin ice.

A pop-up menu will display the following options:

  • Max Defrost: Press to maximize front and rear windshield defrosting.
  • Defrost: Press to distribute air to the windshield and de-mister vents.
  • Heated Rear Window: Press to switch on the rear defrost.
  • Close: Press to close the Defrost Controls pop-up menu.

You can also adjust your vehicle’s manual airflow distribution controls. Press the appropriate button to direct airflow either from the instrument panel or floor vents. You can select these controls individually or both together to control your cabin’s airflow.

Fan speed

Press the up or down arrows to control the volume of air circulated in your vehicle.

A/C

Press the A/C button to access the air conditioning feature. A pop-up menu will display the following options:

  • MAX A/C: Press for maximum cooling. 
  • A/C: Press to turn the air conditioning on or off. 
  • Recirculated air: Press to switch between outside air and recirculated air. Using recirculated air may reduce the amount of time needed to cool the interior. It may also help prevent odors from entering your vehicle.
  • Close: Press this button to close the A/C Controls pop-up menu. 
 

Phone Voice Commands

SYNC™ 3 SUPPORT

Phone Voice Commands

You can use voice commands to connect your Bluetooth®-enabled phone to the system.
Press the voice button and say a command similar to the following: *___ is a dynamic listing, meaning that for phone voice commands it can be the name of the contact you wish to call or the digits you want to dial.

Action and Description
Voice Commands
Allows you to call a specific contact from your phonebook such as “Call Jenny”.
“Call ___”
Allows you to call a specific contact from your phonebook at a specific location such as “Call Jenny at Home”.
“Call ___ at ___”
Allows you to dial a specific number such as “Dial 867-5309”.
“Dial ___”
If the full number was not entered with the first command, you can continue saying the number.
“<0-9>”
Tells SYNCTM 3 to make the phone call.
“Dial”
Tells SYNCTM 3 to erase the last block of digits stated.
“Delete”
Tells SYNCTM 3 to erase the entire number.
“Clear”
Listen to Message
“Listen to Message”
You can say the number of the message you would like to hear.
“Listen to text message ___”
Reply to Message
“Reply to Message”