Press the Phone button
Your vehicle should be parked, the engine running and your radio on. Overseas model shown.
Page Category: Sync 1 Menu
Learn the controls for SYNC™
SYNC™ SUPPORT
Learn the controls for SYNC™

Steering wheel
Controls included on the steering wheel:
- Talk to SYNCTM
- Volume
- Phone (Answer / End call and Seek)
- Ok (5-way controls)

Centre display
- Shows SYNCTM information, such as caller or song detail
Phone Compatibility for SYNC™ with Ford Applink™
How to pair your mobile phone
SYNC™ SUPPORT
How to pair your mobile phone
To use your phone hands-free with SYNC™, you need to pair it first. Make sure your phone’s Bluetooth® is turned on.
Bluetooth® is a registered trademark of Bluetooth® SIG Inc., and is used under license. Some phones are not compatible.






Select Add by pressing the corresponding console button.
Your vehicle should be parked, the engine running and your radio on. Overseas model shown.
Enter the PIN that appears on the radio display under Bluetooth® settings in your phone.
Your vehicle should be parked, the engine running and your radio on. Overseas model shown.
Bluetooth® is a registered trademark of Bluetooth SIG Inc., and is used under licence. Some phones are not compatible.
Wait until this message appears. Your phone is now paired.
Your vehicle should be parked, the engine running and your radio on. Overseas model shown
SYNC™ may ask if you want to download your phonebook and call history. Select Yes or No by pressing the corresponding console button. (Your phone may ask to give SYNC™ access to your contacts. Select OK.)
Your vehicle should be parked, the engine running and your radio on. Overseas model shown
If you have more than one paired phone, SYNC™ will ask if you want to make one your primary phone. SYNC™ will automatically connect to this phone first if there’s more than one paired phone in the car.
How to switch between phones
SYNC™ SUPPORT
How to switch between phones
You can have more than one phone paired, so SYNC™ makes it easy to switch between any one of them.




Press the Phone button
Your vehicle should be parked, the engine running and your radio on. Overseas model shown.
Scroll down to BT Devices (Bluetooth® Devices) and press OK.
Your vehicle should be parked, the engine running and your radio on. Overseas model shown.
Bluetooth® is a registered trademark of Bluetooth SIG Inc., and is used under licence. Some phones are not
Select the phone you’d like to use and press Conn.
Your car should be parked, your engine running and your radio on. Overseas model shown.
More than one paired phone in the car? If you don’t have a chosen primary phone in the car, SYNCTM will automatically connect to the most recently paired phone first.
How to delete a paired phone
SYNC™ SUPPORT
How to delete a paired phone
You can have more than one phone paired, so SYNC™ makes it easy to switch between any one of them.






Press the Voice button. SYNC™ will ask for a command.
Your vehicle should be parked, the engine running and your radio on. Overseas model shown.
Say: “Phone”. SYNC™ will confirm your command.
Your vehicle should be parked, the engine running and your radio on. Overseas model shown
Say: “Connection”.
Your vehicle should be parked, the engine running and your radio on. Overseas model shown
Say: “Delete”. Then press Delete using the corresponding console button.
Your vehicle should be parked, the engine running and your radio on. Overseas model shown.
Press Yes to confirm using the corresponding console button.
Your vehicle should be parked, the engine running and your radio on. Overseas model shown.
We recommend that you delete paired phones you no longer use before pairing new phones with SYNC™.
How to automatically update your phone contacts
SYNC™ SUPPORT
How to automatically update your phone contacts
After you’ve downloaded your phonebook, just say a contact’s name to have SYNCTM call them. With auto-updating, your contacts will be updated each time you connect your phone.






Press the Phone button.
Scroll and select Phone Settings by pressing OK.
Your vehicle should be parked, the engine running and your radio on. Overseas model shown
Select Phonebook Preferences.
Your vehicle should be parked, the engine running and your on. Overseas model shown
Select Auto-download.
(Your phone may ask to give SYNCTM access to your contacts. Select OK.)
Your vehicle should be parked, the engine running and your radio on. Overseas model shown
This message appears when downloading is complete.
Your vehicle should be parked, the engine running and your radio on. Overseas model shown
Even if SYNCTM is automatically updating your contacts every time it connects to your phone, these details are only accessible when that particular phone is connected.
How to manually update your phone contacts
SYNC™ SUPPORT
How to manually update your phone contacts
If you didn’t download your phonebook during pairing, you can still do so manually in a few steps.






Press the Phone button
Your vehicle should be parked, the engine running and your radio on. Overseas model shown.
Select Add by pressing the corresponding console button.
Your vehicle should be parked, the engine running and your radio on. Overseas model shown.
Enter the PIN that appears on the radio display under Bluetooth® settings in your phone.
Your vehicle should be parked, the engine running and your radio on. Overseas model shown.
Bluetooth® is a registered trademark of Bluetooth SIG Inc., and is used under licence. Some phones are not compatible.
Wait until this message appears. Your phone is now paired.
Your vehicle should be parked, the engine running and your radio on. Overseas model shown
SYNC™ may ask if you want to download your phonebook and call history. Select Yes or No by pressing the corresponding console button. (Your phone may ask to give SYNC™ access to your contacts. Select OK.)
Your vehicle should be parked, the engine running and your radio on. Overseas model shown
If you have more than one paired phone, SYNC™ will ask if you want to make one your primary phone. SYNC™ will automatically connect to this phone first if there’s more than one paired phone in the car.
How to speak to SYNC™
SYNC™ SUPPORT
How to speak to SYNC™

- Press the Voice button
- SYNC™ will say, “Please say a command.” When you hear the single tone, say a command in the direction of the microphone.
- SYNC™ will confirm the command or ask you to say another one.
Tips:
- SYNC™ can only hear you when it’s in Listening mode, after you have pressed the Voice button and SYNC™ has finished speaking.
- Don’t speak while SYNC™ is speaking, is it will not be able to hear you.
- Try to reduce background noise while speaking to make sure SYNC™ hears the command correctly.
How to call a phone contact
SYNC™ SUPPORT
How to call a phone contact
If you’ve downloaded your phonebook, you can use simple voice commands to call any of your contacts by name.






Press the Voice button. SYNC™ will ask for a command.
Say: "Call ".
If there’s more than one number, SYNC™ will ask you to say which number.
e.g. Say: “Mobile, Home or Work”.
If there’s more than one number in a category, SYNC™ will ask you to say which number.
e.g. Say: “Line 2”.
To end your call, press and hold the red phone button on your steering wheel.
Remember to say your phone contact names exactly as they appear such as Cos, Mark; Mark C or Cos, M.