Page Category: Sync Support

How to speak to SYNC™

SYNC™ 2 SUPPORT

How to speak to SYNC™

  1. Press the Voice button
  2. SYNC™ will ask for a command. Speak after you hear the tone.
    SYNC™ will confirm your command or ask you to say another one.

Tips:

  • SYNC™ can only hear you when it’s in Listening mode, after you’ve pressed the Voice button and SYNCTM has finished speaking
  • If you speak while SYNC™ is talking, it can’t hear you or respond properly to your commands
  • If SYNC™ is having trouble understanding you, try to reduce background noise, like wind or road noise, by rolling up your windows.

Quick guide to SYNC™ 2 controls

SYNC™ 2 SUPPORT

Quick guide to SYNC™ 2 controls

Step 1 - Steering Wheel

Controls located on your car’s steering wheel:

  • Talk to SYNC™
  • Seek +/-
  • Volume
  • Phone (Answer / End call)
  • OK

Step 2 - 8-inch touchscreen

The 8-inch touchscreen is divided into 3 color-coded sections:

  • Phone (yellow corner)
  • Climate (blue corner)
  • Entertainment (red corner)
  • Phone (Answer / End call)

There is also a menu at the bottom of the touchscreen with the following icons:

  • Home
  • Settings

Step 3 - Media Hub

Outlets located in the media hub in front of the armrest:

  • USB ports
  • SD card reader
  • Audio/video RCA connectors

Answering and rejecting calls

SYNC™ 2 SUPPORT

Answering and Rejecting Calls

Once your paired phone is connected to SYNC™, you can answer calls with the touch of a button.

 
  1. To receive a hands-free call, press the green Phone button and begin speaking
  2. To reject a call, press the red Phone button. If you choose to ignore the call, it will be logged as a missed call

Making a phone call

SYNC™ 2 SUPPORT

Making a Phone Call

Once your paired phone is connected to SYNCTM and your phonebook downloaded, you can use simple voice commands to call any of your contacts by name or number.

  1. Press the Voice button on the steering wheel.
  2. Say “Phone.” SYNCTM will ask for a command. Say: -“Call ”
  3. SYNC™ may ask you to confirm before connecting you.
  4. To end your call, press the red Phone button.

If you need to make a call to a number not in your phonebook, you can dial a number directly.

  1. Press the Voice button.
  2. Say “Phone.” SYNCTM will ask for a command.
  3. Say “Dial.” SYNCTM will ask for the number.
  4. Say “” Say the number, digit-by-digit. SYNCTM will repeat the numbers.
  5. Say, “Dial.”
  6. To end your call, press the red Phone button.

Listening to the radio

SYNC™ 2 SUPPORT

Listening to the Radio

Switch between your favourite radio stations easily without having to fiddle with buttons.

  1. Press the Voice button and say, “Radio on.” This will play the last station set.
  2. While listening to the radio, say any of the following commands:
    – “,” eg: “FM 107.7”
    – ” preset ,” eg: “FM2 preset 2” (To tune to a preset station)

Playing CDs

SYNC™ 2 SUPPORT

Playing CDs

SYNC™ 2 allows you to play and control audio CDs using your voice.

Make sure:

• Your vehicle is in Park with the engine running to display video (otherwise, only audio tracks will play)

  1. To switch to your CD player, press the Voice button and say, “CD.”
  2. SYNC™ will confirm and ask for a command. Say any of the following:
    – “Play track ”
    – “Play track”
    – “Pause” / “Play”
    – “Repeat” / “Repeat off”
    – “Shuffle” / “Shuffle off”
 

Playing music – Bluetooth® Audio

SYNC™ 2 SUPPORT

Playing Music - Bluetooth® Audio

Make sure:

• Your paired phone is connected to SYNCTM

  1. To switch to Bluetooth® Audio, press the Voice button and say, “Bluetooth® Audio.”
  2. SYNC™ will confirm and ask for a command. Say any of the following:
    – “Play <previous / next> track”
    – “Pause” / “Play”
    – “Play all”

Playing music – USB player/iPod®

SYNC™ 2 SUPPORT

Playing Music – USB Player/iPod

Use your voice to browse and select music on your iPod or music player. You can even ask SYNC™ to play songs by name.

iPod is a trademark of Apple Inc.

Make sure:

· Your device is plugged in to the USB port and the index upload complete

· You say names and titles exactly as they’re listed on your device

 
  1. Press the Voice button and say “USB,” or “USB” if more than one device is connected.
  2. SYNC™ will confirm and ask for a command. Say any of the following:
    – “Play <previous / next> track”
    – “Play album / genre / playlist <name>”
    – “Pause” / “Play”
    – “Repeat” / “Repeat off”
    – “Shuffle” / “Shuffle off”
    – “Similar music” (Plays other tracks in the same genre or category)
    – “What is playing?”

Controlling climate by voice

SYNC™ 2 SUPPORT

Controlling climate by voice

Keep your comfort levels just the way you like them with a few simple commands.

 
  1. Press the Voice button and say “Climate.”
  2. SYNC™ will confirm and ask for a command. Say any of the following:
  • “Climate ” (Turns-off climate control or restores original settings)
  • “Climate temperature degrees”
  • “Warmer” / “Cooler”
  • “AC ”
  • “Defrost ”

How to listen to a text message

SYNC™ 2 SUPPORT

How to listen to a text message

Keep your eyes on the road and let SYNC™ read-out incoming text messages. It even understands common emoticons and abbreviations.

Make Sure:

• Your phone is compatible and paired with SYNC™

  1. Press the Voice button and say “Climate.”
  2. SYNC™ will confirm and ask for a command. Say any of the following:
  • “Climate ” (Turns-off climate control or restores original settings)
  • “Climate temperature degrees”
  • “Warmer” / “Cooler”
  • “AC ”
  • “Defrost ”