Page Category: Sync 3 Support

How to perform a master reset for SYNC™ 3

SYNC™ 3 SUPPORT

How to perform a master reset for SYNC™ 3

A master reset returns the SYNC™ 3 system to the factory settings.

Before you Start

  • Your vehicle must be in Park and running, not in Accessory mode.
  • Please make note of addresses, routes and destinations before performing a master reset. The process will erase all personalized information.
  • Disconnect or remove any USB devices that are connected to your vehicle’s USB ports.

Step 1

Press Settings in the Feature bar at the bottom of the screen.

Step 2

Press the General icon (you may have to swipe to the next screen).

Step 3

Press the Scroll bar or swipe vertically until you see Master Reset. Press Master Reset.

Step 4

A message confirming that all system settings will be erased and reset to factory defaults will appear. Press Continue.

Step 5

A “Resetting to factory defaults” message will appear, the system will turn off and the screen will go blank. It may take a few minutes for the system to reset and resume normal operation.

QUICK TIP

Things to do after a master reset

Once you’ve performed a master reset, you’ll need to pair your phone and download your phonebook contacts.

If you experience problems with phone pairing after you install the update, try performing a “clean” pairing. First, delete SYNCTM from your phone’s list of paired Bluetooth® devices. Then pair your phone as you would normally.

Climate Voice Commands (If Equipped)

SYNC™ 3 SUPPORT

Climate Voice Commands (If Equipped)

You can control the temperature of the vehicle using voice commands.
*___ is a dynamic listing, meaning that for climate voice commands it can be the desired degrees for the temperature setting.

Action and Description
Voice Commands
Adjust the temperature between 15°C-30°C.
“Climate Set Temperature ___”
Climate Help
“Climate Help”

Adjusting ambient lighting in SYNC™ 3

SYNC™ 3 SUPPORT

Adjusting ambient lighting in SYNC™ 3

If your vehicle is equipped with SYNC™ 3 and the ambient lighting feature, you can set the mood in your vehicle’s cabin by selecting one of several different accent colours.

When activated with your headlamps on, ambient lighting illuminates foot wells, cup holders, and door release handles, etc., depending on the vehicle model. You can also adjust brightness settings to further personalize your interior.

Here’s how to adjust ambient lighting:

  1. Touch the Settings icon in the Feature bar at the bottom of your touchscreen.
  2. Touch the Ambient Lighting icon. (You may have to swipe to the next screen.)
  3. Tap desired colour.
  4. Select preferred intensity.

Voice Settings Commands

SYNC™ 3 SUPPORT

Voice Settings Commands

You can say the following commands to access the voice settings:
Note: Depending on the current climate control settings, the fan speed may automatically go down while issuing voice commands or while making and receiving phone calls via SYNC™ to reduce the amount of background noise in the vehicle. The fan speed will automatically return to normal operation once the voice session ends. Fan speed can also be adjusted normally during a voice session, simply press fan buttons (or turn fan knob) to increase or decrease fan speed to desired setting.
To disable this automatic fan speed reduction feature during voice sessions, press and hold the climate control AC and Recirculated air buttons simultaneously, release and then increase fan speed within 2 seconds. To re-enable this feature, repeat the above sequence.

Action and Description
Voice Commands
Allows you to enter the voice settings functionality.
“Voice Settings”
Sets standard prompting with longer prompts.
“Interaction Mode Standard”
Sets advanced prompting with shorter prompts.
“Interaction Mode Advanced”
Allows the system to confirm before making a phone call.
“Phone Confirmation On”
The system does not confirm before placing a call.
“Phone Confirmation Off”
The system displays a short list of available commands.
“Voice Command Lists On”
The system does not display the list of commands.
“Voice Command Lists Off”

AccuWeather For IOS

SYNC™ 3 SUPPORT

AccuWeather

Click To Download

iPhone users must:

  1. Make sure the phone is connected via the Apple-specific USB cable.
  2. <AccuWeather> must be running on the phone.
Action
Voice Commands
Severe weather alert;
Severe weather alert;
Is there a Severe weather alert for my area?
Is there a Severe weather alert for my area?
Will it snow soon?
Will it snow soon?
Will it rain soon?
Will it rain soon?

SYNC AppLink®

Glympse For IOS

SYNC™ 3 SUPPORT

Glympse

Click To Download

iPhone users must:

  1. Make sure the phone is connected via the Apple-specific USB cable.
  2. <Glympse> must be running on the phone.
Action
Voice Commands
Modify a previously sent Glympse.
Modify<…>
Send a Glympse to one of your favorites.
Favorites
Shortcut to send a Glympse directly to a known contact.
Send <…>
Resend a previously sent Glympse.
History
Send a Glympse to one of your social networks.
Social
Post a Glympse to Facebook.
Send to Facebook
Post a Glympse to Twitter.
Send to Twitter
Build a custom Glympse.
Send Glypmse

SYNC AppLink®

Sygic For IOS

SYNC™ 3 SUPPORT

Sygic

Click To Download

iPhone users must:

  1. Make sure the phone is connected via the Apple-specific USB cable.
  2. <Sygic> must be running on the phone.
Action
Voice Commands
Navigate you to set home address
Navigate me home
Cancel the route navigation
Cancel the route
Unmute voice navigation
Unmute
Mute voice navigation
Mute
SYNC AppLink®

Waze For IOS

SYNC™ 3 SUPPORT

Waze

Click To Download

iPhone users must:

  1. Make sure the phone is connected via the Apple-specific USB cable.
  2. <Waze> must be running on the phone.
Action
Voice Commands
Navigate home
Navigate home
Navigate to work
Navigate to work
Stop navigation
Stop navigation
SYNC AppLink®